Together achieving better decisions and brighter futures for Manchester families of children and young people aged 0-25 with Special Educational Needs and Disabilities (SEND)

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Between 8:30am to 4pm this day, Margarette Lee-Chapman from the Information, Advice and Support (IAS) Manchester team is IASM’s named person on duty who will answer calls and pass messages over to their other team members as appropriate.

You can ring Margarette at 07734 137 410 or by email at for confidential, impartial advice and support in relation to SEND (Special Educational Needs and/or Disabilities).

Outside of these hours there is no answer machine operating so you are advised to email and this will be picked up on the next working day.


Dear parents/carers/young people/professionals,

Whilst we are in lockdown please use our parent inbox at to contact us or if you need to speak with a member of the team use the contact details below for the correct day.

Please also use the local offer for all the updates on SEND and all matters relating to education updates.

This information is accurate as of 9 April 2020. In case of changes, please visit IAS Manchester’s page on the SEND Local Offer.