We have been informed by Manchester City Council’s Adult Social Care team that there is the possibility that the city council will be able to help families have access to a tablet and internet.

Eligibility Criteria

To be eligible for a device residents have to be both:

  • 18+ years old
  • has no access to the internet at home

Residents also have to present as one of the following:

  • shielding or at risk of
  • have a low income
  • aged 70 or over
  • have an underlying health condition or disability
  • have no social support network

How to Apply

To apply, please email digitalinclusion@manchester.gov.uk.

If you don’t have internet access, please contact the Covid-19 Helpline: 0800 234 6123

“Please bear in mind that the resident has to meet certain criteria to be able to receive a device.”

Other Information

The devices come with a SIM card installed that will come pre-loaded with 24GB of data. Once that data has been used it would be down to the individual to get the SIM topped up if they wish to do so.

We have been informed that the Digital Inclusion team can support/ advice the resident when the data has run out of options and prices.

If you know anyone who is struggling using the internet or a device, please pass on this information, get them to ring the Manchester Coronavirus Helpline or email Manchester’s Digital Inclusion team so they can provide the help needed.

This programme was made possible through the council’s partnership with the #DevicesDotNow initiative.